White Paper: How to Write Benefits FAQs That Truly Help Your Employees
Are your FAQs as great as they can be?
FAQs are a great tool to communicate plan details, but it’s not enough to just post the questions and answers. FAQs need to be compelling, informative, and disseminated in different ways in order to engage more of your employees.
Frequently asked questions are a win-win—many of your employees want to find their own answers (especially Millennials) and your team can spend a little less time on the phone as well. Best of all, you probably already know a lot of the questions based on the calls your team fields. Read this White Paper and get four reasons for great FAQs, and three solid tips to creating FAQs to empower your employees.