Benefits Communications Platform with Decision Support

Helping your employees get the most out of their benefits

Employees are more satisfied when they understand their benefits and receive the guidance and decision validation they need during open enrollment and throughout the year.1

Whether you are looking to increase employee satisfaction and retention, empower your employees to choose the best health plan for their needs, or successfully introduce new benefits, we can help you achieve your goals. 

Common HR team benefits goals

Health plan icon

Goal 1

Introduce new plan or increase plan adoption

You and Your Family Icon

Goal 2

Guide employees to select best plan for their needs

Piggy Bank - HSA education

Goal 3

Help control healthcare costs with HSA-eligible plan education

Engage employees with benefits - icon

Goal 4

Engage employees with their benefits

Increase employee satisfaction - icon

Goal 5

Increase employee satisfaction with benefits and company

Choosing a Decision Support Tool: 6 Vital Questions
Evaluate Decision Support & Benefits Education Vendors

How we're different

Our Tango Decision Assist Benefits Communication Platform supports you and your employees throughout the year with our data-driven benefits decision support tool, education resources, and optional Decision Assist coaches. Our platform can help your employees make a variety of benefits decisions such as health plans, dental, vision, health savings accounts, voluntary benefits and more.

  1. Quick results—employees see their personalized plan recommendation and comparison within 3 minutes.
  2. Powered by claims—healthcare cost estimates are based on individual claims or aggregated  “people like me” claims for a more accurate baseline. Our Artificial Intelligence (AI) continues to update cost estimates and recommendations as new claims are added.
  3. Benefits education—in-tool videos, tips, and additional resources educate your employees about how to choose and use their benefits and improve their healthcare literacy.
  4. HR enrollment guidance—these resources provide benefits communication ideas, tips on how to measure your success, and more. Check out the Benefits Open Enrollment Hub for helpful resources.
  5. Decision Assist Coaches—offer expert phone and chat support throughout the year, are HIPAA-certified and have years of experience communicating 1:1 with employees. They are also based in the U.S.
  6. Open-enrollment meeting facilitation—our coaches can provide engaging presentations to your employees to help increase participation  Learn More about Tango Decision Assist Tool and Coaches
  7. Tango PreCheck™ with Artificial Intelligence (AI)—updates  cost estimates as new employee claims are added and helps HR validate the optimal plans for employees.

How it works

Tango Decision Assist Software

Decision support software

Employees use their benefits decision support tool to quickly estimate their healthcare costs and compare plans.

Customized benefits communications

Education resources

Educating employees about their benefits gives them the confidence to choose the right plans and better use their benefits.

Tango Decision Assist Coaches

Decision Assist Coaches

Employees receive personalized guidance from their coaches and answers to their benefits questions throughout the year.

Some challenges our solution solves

Customer results & kind words

Increased Adoption

by 225%

of HSA-eligible plans in just two years with personalized guidance

Employees Saved

avg. of $1226

by selecting the best plan for their needs

Company Saved

$35M in one year

by providing personalized decision support to employees

“We needed more resources and a better way to educate our diverse workforce to understand the benefits of HSA-eligible plans. Tango’s program helped us make exponential improvements in HSA-eligible plan adoption. I wish everything was this simple and effective.”

VP, Fortune 500 Company

“We needed a better way to interact with employees and educate them on the value and benefits of the plan. With Tango, we were able to reach our diverse workforce and delivery a powerful, easy-to-use program. They helped us make an exponential improvement over the previous year.”

SVP, Financial Services Company

Resources: Benefits Communications

Compassionate HR eBook

How to Bring the Compassionate Voice of HR Into Your Communications

HR is uniquely centered around people and has an emotional investment in workers’ well-being and the unique challenge...
Make Your Benefits Communications Stick

Make Your Benefits Communications Stick

It’s easy for your benefits education to get lost among the other communications. Read our pointers for helping benefits communications stick.
Communicate Medical Plan Changes with Your Employees

6 Steps to Communicate Medical Plan Changes with Your Employees

6 Steps to Communicate Medical Plan Changes with Your Employees
benefits communications calendar

2021 Benefits Communications Calendar

Review Tango's monthly ideas in this convenient benefits communications calendar to help you trickle information & stay on track with ACA compliance.
10 Communication Hacks Infographic

10 Benefits Communications Hacks to Get (and Keep) your Employees’ Attention

You musthelp your employees make fully-informed decisions. We'd like to share our hacks to effectively communicate with busy employees.
Trickling Out Benefits Communications

Trickling Out Benefits Communications

Learn how trickling out benefts communciations throughout the year to your employees is the best approach - includes tips and examples.
Tips to Create Engaging Benefits Communications

11 Tips to Create Engaging Benefits Communications

Understanding benefits plan options can be confusing. Making sure you have a helpful & effective benefits communications strategy is a challenge...
increase employee satisfaction scores

4 Easy Ways to Increase Your Employee Satisfaction Scores

Learn how to improve employee satisfaction scores by improving the education and individual support you provide about their benefits options. Educating employees is a year-round initiative that empowers them to make better decisions during open enrollment and year-round as they utilize their benefits.

1Glass Door Research Survey, Benefits Drive Satisfaction, June 2016.